Software

Yes, all the fail over server licenses can reside on the site master recorder.


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Problem

"I see on my Fedora DVR that I can reduce the size of my database.
I know we haven't been able to do this in the past, so is this a feature with CathexisVision 2014, or does it only work on Fedora?

I have a NetBSD 40 DVR that has a database using all its hard drive space, and I need to split it to 2 databases, so will I be able to do this if I migrate the DVR to CathexisVision 2014?"

Solution

Fedora uses the new file system database, so it is possible in Fedora and Windows to reduce the size of the already created database.

NetBSD does not use the filesystem database engine and the code does not allow for the database to be reduced in size.


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Problem

Can I use the same API version for DVR units running Software version 5042 and CathexisVision 2014?

Solution

Yes, it is backwards compatible.


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Yes you do. You are not paying for the camera license here. You are paying for the ability to fail over any encoder.


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You can access the CathexisVision servers or site remotely using our free CathexisVision Client software.

Alternatively you can also access the CathexisVision Servers via http using your web browser, and we also provide a free mobile app available from Playstore (Android devices), and iStore (IOS devices).


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Problem

How do I get the API server to start on the NetBSD DVR platform?

Solution

The API server on the unit needs to be enabled by creating this file:
/usr/dvs/ENABLEAPISERVER

From a text terminal logged in as root type the following:

#  touch /usr/dvs/ENABLEAPISERVER
#  reboot


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Problem

How does camera fail over licenses gets distributed over 3 NVR units if I purchase 3 x Server fail over licenses, and 120 x fail over camera licenses?

Solution

It  will give you equal camera fail over licenses on each server.

So this would be the Camera fail over license divided by the Server fail over licenses.

So you have 40 camera fail over licenses per NVR unit.

Note: Even if you only configured two fail over servers on the site the camera fail over values are calculated based on the number of server fail over licenses.

If any NVR has more than 40 cameras configured, it would not get failed over. The user would have a warning indicating this.


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Yes you can.

You first need to enable site user management in the User management setup.

You can now enable access to this feature for the relevant user/s.

See attached:

"Enable own password change.PNG"

 

 
 

Once logged in you can now change your password. See attached: "Change own password.PNG"

 

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I have a mixture of 5042, 5043a CathexisVision units in the field.

What are the limitations and impact of installing a 5043a or CathexisVision gateway to receive and handle alarms?

Problem

Solution

5043a capture stations can alarm to a CathexisVision2014 gateway. The alarm previews will not work.

CathexisVision2014 capture stations cannot alarm to a 5043a gateway.

Obviously CathexisVision2014....capture stations can alarm to a CathexisVision gateway.

5042 capture stations can alarm to a 5043a gateway.  You need an additional 5042 Base Station which  can interface with the 5043a gateway to handle the alarms.

5042 capture stations can alarm to a CathexisVision gateway but there is no way of handling the alarms.


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In CathexisVision, the administrator level is the highest level and has default access to all facets of the software. Besides the administrator, CathexisVision has up to 30 user levels. The administrator will assign users to one of these user levels.  User level capabilities are not automatically configured by the software; CathexisVision allows administrators to customise the capabilities of each user level depending on the specific requirements of the site in question. Each user level can be configured for a variety of different abilities and access rights within the software. Some of these include:

  • Live viewing
  • Review
  • IO access
  • Listen to audio
  • Hide privacy zones
  • Reset Camera Tampers
  • Videowall Control/Access
  • Export Video
  • Define the video export profile (Define Watermark, password protection, re-export ability, etc)
  • PTZ Control
  • Access PTZ Menu  (Analogue PTZ cameras)
  • Set PTZ Presets
  • Control PTZ tours
  • LPR Control (Add and delete license plates, edit license plate groups, Edit license plates)
  • Access Camera Layouts
  • Access camera Sequence
  • Access Layout Salvos

Note:

  1. Although all levels are completely customisable, CathexisVision does assume an ascending hierarchy for user levels (i.e., an administrator is higher in site authority than level 30, and level 30 is higher than level 1). This is important in instances like PTZ-control, where CathexisVision will prioritise the higher user level if two or more users attempt to control the camera.
  2. Only administrators may access the site, server and camera configuration setup.

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Solution

Useful commandline parameters for gui_res

Parameters Description
server XXX run as the UDP with this number (deprecated in favour of user1/2/3 in 5041e
gw_login USER PWD auto login to gateway
advanced_perf Enables the Advanced performance analytics tool
user1/2/3 use alternate UDP address for running multiple instances of gui_res
forms XXX force the number of forms
use_gw251 synonym for fwd 192.168.34.251
fwd IP forward all connections via this IP
fwd2 IP1 IP2 forward all connections via IP1 then IP2
small_font use small fonts in the gateway
no_previews disable the use of gateway previews
max_panel_size SIZE set the max monitor panel size to SIZE x SIZE
no_gl disable OpenGL support
stats enable html stats view from inside User Resource setup (right click on unit)
invisible_gw_access turns off alarms etc. so that reports can be easily accessed
dont_add_local_site disables the auto-addition of the local site into the SQL site list
log_sql_queries LOG logs sql queries to the log type with name LOG. 'NORM' or 'INFO' would usually make sense.
show_filesystem allow filesystem to be visible. eg. when saving/loading license rqst/packs
license_server XXX IP address of license server
gw IP_ADDR Connect base station gateway SQL with IP address
compress_sql Compress SQL queries, very useful over slow links - must be placed before 'gw X.X.X.X'!
use_gw_ip Forces the connection to the gateway to use the 'gw IP' address and not the one stored in the SQL tables
sql_sitelist IP_ADDR Use specified SQL site list
file_sitelist Use the local file site list even when connected to a gateway
live_stats Allow live stats (timings) to be shown using middle-click on camera
max_reviews x represents the number of cameras you wish to set as the maximum review amount. The default number of simultaneously reviewable camera in CathexisVision is 8. For the most part this is sufficient. But if you need to increase this limit you may do so by change the number as with this parameter.

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Solution

Ports required for catmobile access:

Port 80 - Connection to the WebServer for streaming/reviewing/PTZ control.
Port 33104  - I/O control introduced in software version 2016.2.

Added I/O resource monitoring and control for API and mobile platforms.
Note:
•             iOS mobile support added from CatMobile version 2.4.403.
•             Android support added from CatMobile Beta version 2.0.153.


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You apply them to any Server that is actively running on the site. Not on the Fail over unit!


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Problem

Which passwords do we have to use?

Solution

You use the normal passwords you would if you were connecting with our viewer.


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Problem

Which ports do we need to enable for the API connection to the DVR unit?

Solution

The API uses TCP port 30014.


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Problem

Please provide me a list of ports to be configured on my firewall/router in order to connect to my servers:

* Using my CathexisVision Client Software,
* from my Web Browser or mobile device,
* accessing the Server control centre to access logs and to stop and start servers,
* and also to remotely access the Windows/Linux NVR using 3rd party Software.

Solution

Ports required for remote connection.

The following ports are required to access your Server or Site remotely from outside the company network. This can be achieved by opening these ports or range of ports on the router/firewall.

CathexisVision Ports: (TCP 30010 to 30100)

Port Protocol         Function
30010 TCP Server Management / Alarm Gateway
30011,30012 TCP Client  to Server connections
30013 TCP CathexisVision management
30014 TCP Web interface
30015 TCP CathexisVision Client for Windows
30016 TCP License Server port
30017 TCP VGA server control TCP
30018 TCP For future use
30019 TCP Software updates
30020 TCP For future use
30021 TCP Mobile interface
30022 TCP For internal use
30025 TCP Direct video streaming
30026 TCP Direct video streaming
30027 TCP Direct video streaming
30028 TCP Direct video streaming
30029 TCP Auditing
30031 TCP Alarms
30032 TCP Review
30033 TCP Performance Monitor
30034 TCP Performance Monitor
30035 TCP Timeline
30051 TCP Incident database system
30060 TCP catVGA monitor 1 control
30061 TCP catVGA monitor 2 control
30062 TCP catVGA monitor 3 control
30063 TCP catVGA monitor 4 control
30064 TCP catVGA monitor 5 control
30065 TCP catVGA monitor 6 control
30070 TCP catObserver
30071 TCP Overlays
30079 TCP Upgrade (Linux)
30080,30081 TCP Algorithm configuration
30082 TCP Unit Configuration
30083 TCP Network camera configuration
30084 TCP Integration
30085 TCP Logic
30086 TCP TCP Analytics
30087, 30089, 30090, 30091, 30092 TCP Object Counting
30093 TCP Audio
30094, 30095 TCP Gateway, Postgress
30096, 30097, 30098 TCP Failover
30099 TCP Config
30100 TCP LPR

CatMobile Access: (Web browser, Android, IOS)

Port            Protocol Function
80 TCP HTML Access
33104 TCP CatMobile I/O Control

Maintenance ports: (Web Browser Access)

Port       Protocol  Function
33101 TCP Control Centre browser access

Example: http://192.168.1.1:33101

Control Room Alarm Gateway:

Port Protocol         Function
30010 TCP Alarm Gateway receival of Event/Technical Alarms

 

Server/Client Access using 3rd Party Software:

Port             Protocol       Function
NA NA TeamViewer Access (Windows and Linux Server/Client)
3389 TCP Remote Desktop Access (Windows Server/Client)
22 TCP  SSH/ SFTP (Linux Server)

 


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Operating Systems

Problem

How do I add a the VGA Server software to start when the computer starts?

Solution

To autostart a the vgaserver program at startup just copy the vgaserver icon to your startup folder.

For ALL Users copy to :

"C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup"

Right Click Start Button - Explorer All Users and navigate to that folder.
You would need to show hidden files and folders to see the c:\ProgramData\ folder.

------------------------------------

For specific Users copy to :

"C:\Users\The User Name\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup"

Use Start - Computer   OR  Windows Explorers to navigate to that.


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Problem

How do I configure a specific Windows user to automatically log into Windows at start-up?

Solution

To automatically log in to Windows with a user’s credentials, please follow the these instructions:
 
1. Press "Windows Start" + R.
2. Type "control userpasswords2" and press Enter.

Security note: If UAC is enabled, then you’ll get a UAC prompt on screen. Please specify
credentials or permission to pass the UAC elevation.

3. Select your account from the list.
4. Uncheck the "Users must enter a user name and password to use this computer. "
5. Click Apply and a dialog will appear (See Figure A below).


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Problem

The yum installer on Fedora 16 gives error messages when trying to install or update packages.

Solution

Open the File Manager and navigate to the following directory:

/usr/lib/python2.7/site-packages/urlgrabber/

Edit the grabber.py file and change the following ssl option:

from
self.curl_obj.setopt(pycurl.SSL_VERIFYHOST, opts.ssl_verify_host)
to
self.curl_obj.setopt(pycurl.SSL_VERIFYHOST, 2)

Save and close the file and the yum installer will now work.


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Hardware

Solution

PSP1200 and RS232 Loopback Adapter

  • Pin 8 connected to pins 7 and 9 (CTS to RTS and RI)
  • Pin 3 connected to pin 2  (TxD to RxD)
  • Pin 4 connected to pins 6 and 1 (DTR to DSR and D

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Solution

PSP1400 Loopback Adapter

  • 2 to 6 (RTS+ to CTS+)
  • 3 to 7 (RTS- to CTS-)
  • 4 to 8 (Tx+ to  Rx+)
  • 5 to 9 (Tx- to Rx-)

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